Otter.ai review
7.7/10★★★★★AI meeting notetaker with live transcription, summaries and AI chat across meetings
- Best for
- Students, journalists and anyone who records in-person conversations as well as calls
- Price
- Freemium · from $8.33/month
Free: 300 minutes a month, 30 minutes per conversation, last 25 conversations kept - Platforms
- iOS, Android, Desktop app, Chrome extension, Zoom, Google Meet, Microsoft Teams
- Made by
- Otter.ai, Inc., Mountain View, USA · since 2016
- App store ratings
- iOS 4.8★ (83K) · Android 4.8★ (45K)
What it is
Otter joins Zoom, Microsoft Teams and Google Meet calls, or records in person through its apps, and transcribes live with speaker identification. After each meeting it writes a summary with action items, and its AI Chat answers questions within one meeting or across many.
Latest: Otter now offers an MCP server on every plan, including free.
What the AI does
- Live transcription with speaker identification
- Summaries with action items and outlines
- AI Chat within and across meetings
- Meeting workflows and templates
- Custom vocabulary
Pros and cons
- Strong mobile apps for recording in person
- Free plan includes live transcription and AI chat
- Transcribes uploaded audio and video
- Team workspaces and channels
- Free plan caps each conversation at 30 minutes
- Struggles with technical language
- Has faced privacy concerns over recording without consent
How it scores
Very broad platform coverage and mature features; weaker on technical terms, and the free plan's caps lower value.
Feature checklist · 6 of 9
- Works without a bot joining the call (no)
- Works with Zoom, Google Meet and Microsoft Teams (yes)
- Captures in-person meetings (yes)
- Live transcript or notes during the meeting (yes)
- Automatic summary with action items (yes)
- Ask AI questions about your meetings (yes)
- Customisable note templates or formats (yes)
- Sends notes to a CRM or work apps (e.g. Salesforce, HubSpot, Slack, Notion) (no)
- Transcribes in many languages (30+) (no)
Alternatives
See all Otter.ai alternatives, ranked →
- Fathom 8.5/10Individuals and small teams who want a capable free notetaker without minute limits
- Granola 8.2/10People in back-to-back meetings who want their own notes enhanced, without a bot joining
- MeetGeek 8.2/10Small teams that want flexible capture options plus automation
- Fireflies.ai 8.0/10Teams that want searchable call records, analytics and CRM integrations at a low price