Microsoft Teams Copilot review

Best for

Microsoft 365 organisations that run most meetings in Teams

Price

Paid · from $10/user/month

Platforms

Microsoft Teams

Made by

Microsoft, Redmond, USA · since 1975

What it is

Teams offers AI meeting notes through intelligent recap (Teams Premium) and Microsoft 365 Copilot, whose Facilitator agent writes live shared notes, decisions and open questions. With transcription on, you can ask Copilot about the meeting afterwards.

Latest: Microsoft cut the price of Copilot for small businesses to $21/user/month in December 2025.

What the AI does

• Facilitator live collaborative notes
• Summaries of decisions and open questions
• Intelligent recap with tasks and timeline
• Ask Copilot about a meeting

Pros and cons

How it scores

Native and capable inside Teams, but paid add-ons and Teams-only coverage hold it back.

Feature checklist · 4 of 9

• ✓Works without a bot joining the call (yes)
• –Works with Zoom, Google Meet and Microsoft Teams (no)
• –Captures in-person meetings (no)
• ✓Live transcript or notes during the meeting (yes)
• ✓Automatic summary with action items (yes)
• ✓Ask AI questions about your meetings (yes)
• –Customisable note templates or formats (no)
• –Sends notes to a CRM or work apps (e.g. Salesforce, HubSpot, Slack, Notion) (no)
• –Transcribes in many languages (30+) (no)

How we score apps →

Alternatives

See all Microsoft Teams Copilot alternatives, ranked →

• Fathom 8.5/10Individuals and small teams who want a capable free notetaker without minute limits
• Granola 8.2/10People in back-to-back meetings who want their own notes enhanced, without a bot joining
• MeetGeek 8.2/10Small teams that want flexible capture options plus automation
• Fireflies.ai 8.0/10Teams that want searchable call records, analytics and CRM integrations at a low price

Fathom vs Microsoft Teams Copilot

Sources

• Facilitator in Teams meetings (Microsoft Support)
• Microsoft cuts Copilot price for SMBs (Computerworld)