Missive review
6.7/10★★★★★Shared team inbox for email, SMS and chat with a bring-your-own-model AI assistant
- Best for
- Small teams sharing client, sales or support email
- Price
- Free trial · from $11.20/month
- Platforms
- iOS, Android, Mac, Windows
- Made by
- Heliom Inc.
- App store ratings
- iOS 4.5★ (97) · Android 4.3★ (250)
What it is
Missive is a collaborative inbox where teams share email, SMS and social messages, comment internally and assign conversations. Its AI assistant drafts replies, summarises threads and proposes meeting times, using Anthropic, OpenAI or Gemini models via Missive credits or your own API key.
What the AI does
- AI reply drafting
- Thread summaries
- AI-assisted rules
- Proposes meeting times
- Choice of Anthropic, OpenAI or Gemini models
Pros and cons
- Excellent shared-inbox collaboration
- Email, SMS, WhatsApp and social in one place
- Bring your own AI key
- SOC 2 Type II certified
- Built for teams rather than individuals
- AI usage costs extra on top of the subscription
- Reviewers report a steep setup learning curve
How it scores
Strong team tool with useful but secondary AI; separate AI billing lowers value.
Feature checklist · 5 of 9
- Works with both Gmail and Outlook accounts (yes)
- Summarises long email threads (yes)
- Drafts replies in your own writing style (no)
- Automatically sorts or prioritises your inbox (no)
- Ask AI questions about your inbox (no)
- Free plan includes AI features (no)
- iPhone and Android apps (yes)
- Team collaboration or shared inboxes (yes)
- Helps schedule meetings from email (yes)
Alternatives
See all Missive alternatives, ranked →
- Gmail with Gemini 8.3/10Anyone already using Gmail who wants AI help without switching apps
- Superhuman Mail 8.0/10Professionals who handle a lot of email every day and will pay for speed
- Spark Mail 8.0/10People juggling several email accounts who want AI help at a low price
- Shortwave 7.6/10Gmail and Google Workspace users who want an AI-first inbox